Frequently Asked Questions

    Find answers to common questions about our garage door services.

    Cable issues are one of the most common garage door problems we encounter, and the good news is that most cable repairs can be completed in a single visit.

    When you call us about a cable issue, we prioritize your call because a broken cable can render your garage door inoperable or even dangerous. Our technicians arrive with the necessary cables, hardware, and tools to complete the repair on the spot.

    For standard cable replacements, the repair typically takes 45 minutes to 1.5 hours, depending on the complexity. This includes: - Safely securing the door - Removing the damaged cable(s) - Installing new high-quality cables - Adjusting cable tension - Testing the door operation - Safety inspection

    We always recommend replacing both cables at the same time, even if only one is damaged, because cables typically wear at similar rates. This prevents a return visit when the second cable inevitably fails.

    For emergency cable issues that leave your door stuck open or create a security concern, we offer 24/7 emergency service with 30-minute response times. Simply call (239) 748-4740 and let us know it's an emergency.

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    Our team is here to help. Contact us anytime for answers to your garage door questions.

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